SEE WHAT OUR CLIENTS ARE SAYING ABOUT US!!
Customer Experience was just great
Ashlun was very nice and helpful. I enjoyed working out my plan out with her.
The advisor was very knowledgeable and able to explain the benefits of switching to Aetna.
The information that I was given was given to me detail and a slow paced they didn’t fast talk me they didn’t push me off the phone and that’s important to me and they make sure that I understood the information that they were giving me I greatly appreciate that that’s important to me
I get on average 4 calls a day from companies wantimg to change my medicare plan. Your agent spoke way to fast to understand what he was saying. I changed anyhow. I don't anticipate savings or anything different from the advantage plan i already had, but time will tell.
Senior health care adds another level of care making sure that you understand what your plan and agent s responsibilities are.
Jovan Smith was polite and covered e very thing.Was kind when I didn’t understand snd gave me answers right away.
Very helpful
Josh was able to help me get a plan that meets all of my needs. He took the time to explain what is included in my plain, and let me know what is covered and what would have to pay. Thank you so much.
Very height and patient!
Everyone was very organized. The wait was extremely brief. I was informed and guided through the process which was reassuring. The facility was easy to find and the staff was kind and courteous.
I am very pleased and my agent was very understanding he made everything very clear so I could understand.
I love it
The agent I worked with, SK, was awesome. He was patient and thorough. He answered my questions and provided me with contact numbers to help direct me to where I could get answers to other questions I had! Great job! Thank you!
They were very concerned about my well being, made me feel comfortable with out me having any anxiety issues, Thank You.
Very easy to deal with.
Health care advisor friendly and eager to help find best plan available. Which he did. I am very satisfied. Thank you
Very professional, very knowledgeable and extremely helpful.
OVERALLThe Agent/Advisor was pleasantly in this interview process.HOWEVER...I am confused about why I am receiving so many calls from different agents about the same reason and wanting the EXACT SAME informative informations???
Response from the owner: Hi William, thank you for your feedback and for sharing your experience. We're glad to hear you had a pleasant interaction with our advisor. We apologize for the confusion regarding the multiple calls—sometimes other companies might reach out, but it's always best to stick with one trusted insurance agent to keep things simple and clear.If you have any more questions or need further assistance, remember you can always reach out to us directly at 877.672.1619. We're here to help!
My experience with Senior Healthcare Advisors went very well.
Response from the owner: Hi Uel, we're delighted to hear that your experience with Senior Healthcare Advisors went so well! Your satisfaction is our top priority. If you have friends or family who could benefit from our services, please feel free to refer them our way. And if you ever have any questions or need assistance, don’t hesitate to reach out to us at 877.672.1619. We’re here for you!"
The communication was great in updating my Aetna plan coverage, also the experience helped my expectations for better health. Thank you.
Response from the owner: Hi Joseph, thank you for your wonderful review! We're thrilled that our communication made updating your Aetna plan coverage smooth and that it helped set positive expectations for your health. If you know anyone else who might benefit from our services, we’d love your referral. And remember, if you ever have any questions or need further assistance, just give us a call at 877.672.1619. We're here to help
Response from the owner: Hi Richard, thank you so much for your 5-star review! We're glad you had a positive experience with us. If you know anyone else who could benefit from our services, we’d greatly appreciate your referral. And if you ever have any questions or need assistance, don’t hesitate to reach out at 877.672.1619. We're always here to help!
Response from the owner: Hi Mark, thank you for your 5-star review! We're so glad to hear you had a positive experience with us. If you happen to know anyone else who could benefit from our services, we'd be grateful for a referral. And if you ever have any questions or need assistance, don't hesitate to reach out at 877.672.1619. We're always here to help!
Response from the owner: Hi Emma, thank you for the 5-star rating! We're delighted to know you had a great experience with us. If you think anyone else could benefit from our services, we’d love it if you could pass our name along. And remember, if you ever have any questions or need support, feel free to contact us at 877.672.1619. We’re here whenever you need us!
WE had Paul and Courtney helping us and the experience was fantastic. Both were professional and knowledgeable.
Response from the owner: Hi Vinnie, thank you for the fantastic review! We’re thrilled to hear that Paul and Courtney provided you with such a great experience. Their professionalism and knowledge are something we take great pride in. If you know anyone who could benefit from our services, we’d really appreciate a referral. And if you ever have any questions or need assistance, don’t hesitate to reach out at 877.672.1619. We’re always here to help!
Response from the owner: Hi Cheryl, thank you for the great rating! We're glad to know you had a positive experience with us. If you think anyone in your circle might benefit from our services, we’d be grateful if you could refer them to us. And if you ever have any questions or need further assistance, feel free to reach out at 877.672.1619. We're here to help whenever you need us!
Nikki did a great job of matching me to the best plan.
Response from the owner: Hi John, thank you for the 5-star review! We're delighted to hear that Nikki was able to match you with the best plan. We’re proud of our team’s dedication to finding the right fit for each client. If you know anyone else who could benefit from our services, we'd love your referral. And if you have any questions or need anything in the future, feel free to reach out at 877.672.1619. We're here for you!
I had a very nice and easy experience with the agent that helped me through the process she was very helpful
Response from the owner: Hi Tony, thank you for your 5-star review! We're so pleased to hear that your experience was both smooth and pleasant, and that our agent was able to assist you so well. If you know anyone who could benefit from our services, we’d be grateful for a referral. And if you ever have any questions or need further assistance, just give us a call at 877.672.1619. We're always here to help!
Response from the owner: Hi Joyce, thank you for the 5-star rating! We're thrilled to know you had such a positive experience with us. If you happen to know anyone else who might benefit from our services, we'd love it if you could send them our way. And if you ever have any questions or need assistance, please don’t hesitate to contact us at 877.672.1619. We're here to help whenever you need us!
Response from the owner: Hi Trish, thank you for the great rating! We’re glad to hear you had a positive experience with us. If you know someone who might benefit from our services, we’d appreciate it if you could share our information with them. And remember, if you ever have any questions or need assistance, feel free to reach out to us at 877.672.1619. We're here to help!
Awesome CS!!!
Response from the owner: Hi Stephanie, thank you for the awesome 5-star review! We're thrilled to hear that you had such a great experience with our customer service team. If you know anyone else who might need our services, we’d love it if you could send them our way. And if you ever have any questions or need further assistance, just give us a call at 877.672.1619. We're always here for you!
Very clear in comparison of plans
Response from the owner: Hi Beverly, thank you for the 5-star review! We’re glad to hear that our comparison of plans was clear and helpful for you. If you know anyone else who might benefit from our services, we’d appreciate it if you could refer them to us. And if you ever have any questions or need further assistance, feel free to reach out at 877.672.1619. We’re here to help whenever you need us!
Response from the owner: Hi Thurston, thank you for the 5-star rating! We’re thrilled to hear that you had a positive experience with us. If you know anyone who could benefit from our services, we’d love it if you could pass our name along. And remember, if you ever have any questions or need assistance, don’t hesitate to reach out at 877.672.1619. We’re always here to help!
He was very respectful and Considerate and helpful
Response from the owner: Hi Linda,Thank you for your 5-star review! We're delighted to hear that you found our team respectful, considerate, and helpful. If you have any further questions or need additional assistance, please feel free to reach out. Additionally, if you know anyone who could benefit from our services, please have them give us a call. We're here to help!Best regards,Senior Healthcare Advisors Team877.672.1619
Adam Gutierrez was very helpful in directing me in enrolling in my Aetna plan. We had a very poor connection that kept cutting out and he did his best to try and rectify it. Thank you for all your help Adam
Response from the owner: Hi Linda,Thank you for your 5-star review! We're delighted to hear that you found our team respectful, considerate, and helpful. If you have any further questions or need additional assistance, please feel free to reach out. Additionally, if you know anyone who could benefit from our services, please have them give us a call. We're here to help!Best regards,Senior Healthcare Advisors Team877.672.1619
Excellent costumer service
Response from the owner: Hi Nieva Jimenez,Thank you for your kind review! We're thrilled to hear that you experienced excellent customer service. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else you need or if you have any further questions, please don't hesitate to reach out.Best regards,Senior Healthcare Advisors Team877.672.1619
I went into the call apprehensive. Could I have problem before. But this call Eric was very polite very articulate and knowledgeable. He after all my questions and help me maneuver well I had to do. I would definitely recommend him to my family and friends.
Response from the owner: Dear Ron Bateman,Thank you for sharing your experience! We're delighted to hear that Eric provided you with courteous, articulate, and knowledgeable service. It's great to know that he addressed all your questions and helped you navigate through the process smoothly. Your recommendation means a lot to us, and we appreciate your trust in our services.If you or your family and friends ever need further assistance, please don't hesitate to reach out. We're here to help!Best regards,Senior Healthcare Advisors Team877.672.1619
Response from the owner: Hi Marie,Thank you for your 5-star rating! We're delighted to have met your expectations. If you have any questions or need further assistance, please feel free to reach out. We're here to help!Best regards,Senior Healthcare Advisors Team877.672.1619
They kept it simple
Response from the owner: Hi Charlie,Thank you for your review! We're glad to hear that you appreciated the simplicity of our approach. It's our goal to make things clear and straightforward for all our clients. If you have any further questions or need more assistance, please don't hesitate to reach out.Best regards,Senior Healthcare Advisors Team877.672.1619
Response from the owner: Hi William,Thank you for your 5-star rating! We're delighted to have met your expectations. If you have any questions or need further assistance, please feel free to reach out. We're here to help!Best regards,Senior Healthcare Advisors Team877.672.1619
